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I've heard the name "Susan Williams" associated with LEGO products, especially in the 1980s. Who is / was she?

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Related: – Ambo100 Feb 15 '12 at 9:44
up vote 13 down vote accepted

Q: All of the LEGO catalogs are signed by Susan Williams. Is she a real person?

A: No...Susan Williams is the personifcation of all those helpful Consumer Affairs people who work at LEGO. As for whether or not there ever was a Susan Williams at LEGO, we're not sure.

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Today I learned that Susan Williams is not a real person. – BoltClock Nov 8 '11 at 12:35
@BoltClock For some reason, this makes me sad. – LarsTech Nov 8 '11 at 16:50
@LarsTech I feel like a legend just died. – Coyote Nov 8 '11 at 23:55

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