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7

Please contact LEGO customer service. They will send you new pieces, and even more importantly, they will make note about the quality issues. The following quote is from the LEGO Ambassador forum in regards to quality issues by Keith Severson, who is the senior manager for community support at LEGO. It is about recent quality problems with another LEGO ...


3

I don't know about the quality issues, but my experience has been that you can just call LEGO customer service, tell them the issue and the amount of affected pieces, and they will send you free replacements.


2

Some of these pieces are released as collectors items (Gifts for Lego employees) or sold as novelties at LEGOLAND parks or stores pick a brick areas, others are from official Lego events (grand openings of stores, new LEGOLANDs, etc.) they are often given as gifts to people attending the events. Some are test bricks that somehow made their way out of the ...



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