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9

Sure looks like one of these: Technic, Steering Gear with 4 Ball Joints, Complete Assembly with Black Base It comes in a handful of sets


8

Each time I've heard someone from LEGO speak about quality, they tend to insist on on simple message: they can't do anything on a problem they don't know about. This may seem very obvious, but they feel it needs to be repeated anyway. What this means is that they want every single customer with any quality problem to actually report it. Apart from the fact ...


8

LEGO will replace a part for free on their website, providing it was missing from purchase. Sadly replacement parts aren't available for Collectible Minifigures, but you can contact them to let them know. Ensure the Minifigure packet has been fully emptied, it's quite easy to lose parts when you open the packet.


7

In short, yes it is possible. The best place to find replacement parts is Bricklink.com. You don't mention which minifgure is missing its leg, but for example, here is a link to the 'Hips and Legs with Studded Belt and Safety Pins Pattern' of the Series 4 minifg 'Punk Rocker'. To find the required part for your minifig, a good starting point would be to ...


5

This was a common problem with ball sockets in Bionicle figures released between 2007 and 2010. The first wave of Hero Factory figures, which the pictured elements are from, also used this style of socket, as well as regular bricks with ball sockets released during that time. The problem has been addressed by The Lego Group, and the new ball socket elements ...


4

The set is 8364, and you can see it here: http://www.bricklink.com/catalogItem.asp?S=8364-1 The motor is part 5313a: (http://www.bricklink.com/catalogItem.asp?P=5313a) Unfortunately, they do not seem to be widely available. The current inventory has one guy selling one as-is (untested) for $10 in the US, and one guy selling a working one for $40 in Israel. ...


3

I found them. The capes were packaged in a small, square, white, cardboard box. Apparently the little box came with the set, and someone else took the innocuous box, assumed it was trash, and put it on our recycling queue. Considering the capes are the only items out of stock besides the Cave Troll, it is possible others may be simply dismissing the box, ...


3

I have not heard of this problem before and I'm a member of several LEGO communities. However it is quite possibe that a batch is missing the parts, or even just your one box. I would suggest that instead of trying to get the replacement parts online, just call customer service and get them that way. Perhaps they are holding back on online stock because they ...


2

Unlike the Collectable Minifigures question (where LEGO don't offer replacement parts), if this is proper set bought new, then you should definitely try LEGO Customer Services as your first point of contact. Indeed, looking at the options for that set, it looks like all the minifig elements are indeed in there - note that there may be a charge if there are ...


2

It is unlikely that Lego mispacked all of the minifigures. In the Quinjet set, the figures are spread among several bags, meaning Lego would have had a packing error in multiple bags, and then coincidentally placed all of the mispacked bags into the same box. More likely is that someone removed them from the box and returned the package to the store. If I ...


1

You can get replacement stickers on BrickLink. Here is the link to the 8018 stickers: http://www.bricklink.com/catalogItem.asp?P=8018stk01


1

I had a similar situation, though not as drastic, where a helmet did not come with the set. Customer service said that each set is weighed out and therefore always complete but sent the missing helmet anyway FOC. I questioned why there were always misc extra pieces if everything was weighed... no response. It doesn't hurt to be nice and explain how many ...



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