Timeline for Set missing all the Minifigures and a few other parts
Current License: CC BY-SA 3.0
3 events
| when toggle format | what | by | license | comment | |
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| Mar 6, 2015 at 3:21 | comment | added | user3911 | The store may help you, but TLG advises stores to direct missing-piece issues to LEGO Customer Service, instead of the store handling the return. Customer Service can usually send out the missing parts, but returned/exchanged items typically end up back on a shelf for someone else to purchase as incomplete. And yes, the Minifig issue was likely the result of someone else buying the set, taking out the Minifigs for personal use (or lucrative resale), and returning the item. TLG will ask for info that helps determine if the problem is with manufacturing or at a certain store. | |
| Apr 23, 2013 at 8:49 | comment | added | Kramii | +1: It seems very odd that all the figs are missing: assuming this was bought as a new set, this strongly suggests that the set has been tampered with. | |
| Apr 22, 2013 at 23:22 | history | answered | oddTodd | CC BY-SA 3.0 |