I just installed on a MSI laptop running Windows 10 Ver. 1803 with a gigabyte internet connection (960mps upload 950mps download). Every time I start up the application, it immediately displays a dialog box stating "Internet access failed" as you can see below. Clicking retry does not help as it simply pops up the same dialog box again, clicking cancel shuts the program down. Clicking ok simply allows the program to run in offline mode which is not what I want. enter image description here

  • Do you happen to have any firewall software active that could prevent the connection? – zovits supports GoFundMonica Sep 16 at 8:17
  • I have the same issue with the latest version of LDD... – Michael Verschaeve Sep 16 at 10:02
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    Though it is unlikely the cause, please remember that LDD has reached its End of Life and is no longer actively supported by LEGO. As a good alternative, you can download Stud.io 2.0 from Bricklink.com – Phil B. Sep 16 at 12:33
  • I do not have any firewall settings that would stop this connection. Note: Mac version 4.3.11 does not have this problem. Both computers use the same router to the net and use the same firewall settings. – wombat712 Sep 18 at 4:22
  • I will look into Stud.io 2.0 from Brink link. My thanks to all that answered this post. – wombat712 Sep 18 at 4:23

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