When students use the switcher block to program the color sensor on their Chromebooks, the app crashes. We have all accessibilities turned off and ChromeOS updated. What other troubleshooting steps can we take?

  • 2
    Have you contacted LEGO technical support? – David Lechner Oct 30 '19 at 15:50
  • Does the application generate any log or dump files that could be analyzed? – zovits Nov 7 '19 at 10:09
  • Yep.. check the crash logs. Also, please send an image of the program so we can see what's going wrong. And if you own some other computer that's compatible with the software, (e.g. Windows 10) then try it there. We need more details. – mindstormsboi Apr 20 at 11:19

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