Weird problem here.
My son has had the 60197 train for about a year and I decided to try out the powered-up app for the first time today.
After what seemed to be some kind of software update, which took about 2 minutes, the app connected, but did nothing.
When I went back to use the remote that came with the train, the remote now only moves the train at maximum speed.
To make matters worse, stop does not work, instead pressing the forward or backward buttons on the remote always do the following:
First press: full speed forwards Second press: full speed backwards Third press: stop
...Which pretty much renders it unusable as full speed is rather unstable.
Also, channel B is now no longer working.
Has anyone else ever seen anything like this?
I have replaced the batteries in both units and have uninstalled the app and even tried with my phone off just in case something is interfering with the connection.
We are stumped!