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I'm hoping people who are more familiar with ordering from the LEGO website can help me with trying to pre-order some items.

LEGO has announced a range of Super Mario sets with a lot of fanfare - YouTube Videos, advertisements, etc. The full range of planned products can be seen on their website: Lego Store Website (en-de)

However, with the exception of the Starter Course which is shown to be shipping on 1st August, the rest are announced as 'Coming Soon', and clicking through on individual items shows 'Coming Soon on 1 August 2020' (for example here).

I'm not certain how to interpret that - does that mean that sets are scheduled to be released on 1st August, or that they will become available for pre-order on that date?

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"Coming Soon on 1 August 2020" generally means the time when "Add to basket" button becomes available (usually at midnight) so you can actually buy the set. This means you cannot really pre-order it in advance, unless there is some sort of VIP promotion (this is announced in advance), which works for some releases and allow sets to be purchased a day, week or two in advance.

If set is in high demand on release day it can quickly can be marked as "on back-order". That is your order is accepted, but shipping is delayed.

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  • "usually at midnight" might variate in different time zones, right? – mindstormsboi Jul 17 at 6:03
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    @mindstormsboi I have never tried to shop for particular set in multiple time zones, so this isn't something I could advise on. My experience is based on shopping in Europe. – Alex Jul 17 at 15:48
  • I can confirm it's midnight at least for CET. When I ordered the NES, the "Add to basket" button became available just a few minutes before 1 August 2020. – pg-robban Aug 8 at 20:34

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