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Hi I have the camera holding Sasquatch but he does not have the black eyebrows and muzzle. The eyes and teeth are there but the rest is just brown.

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    Can you post a picture?
    – pcantin
    Sep 4, 2015 at 20:36

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No, it's not normal. It would usually look exactly like it is on the lego website. I suggest you call the lego customer service.

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