New answers tagged replacement-parts
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Could it be that there're parts missing in a LEGO box?
Rin Rio-Oki has pointed you to the place where you can definitely get replacement parts, but to answer your first question, yes, it is indeed possible, though the chances for it are negligible. In any case, you should let LEGO know about it via their official support channels (even if you are planning ...
answered Dec 26 '19 at 20:06
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If you have a brand new set, and a few parts are missing, you should definitely contact LEGO Customer Service, so they can send you the parts you are missing.
New sets with missing parts
We’re really sorry to hear that something was missing from your new LEGO® set. We do our best to make every set perfect and we take it very seriously when a faulty ...
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You can purchase them both at Bricklink.com.
Here for ElementID #4499858, and
Here for ElementID #4211805.
Could it be that there're parts missing in a LEGO box?
Yes, it is possible that pieces do end up missing from the time a set leaves the LEGO factory to the time the box ends up in our hands.
Without further information we don't know the exact ...
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