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Recently I visited a LEGO shop on an e-commerce platform, mainly for local market in Vietnam, what caught my eyes was the shop name: "LEGO Official Store". Although there was no information about this shop, I found out later that this shop owned by Viet Tinh Anh (VTA) - a company claims themselves as an "exclusive LEGO distributor" in Vietnam.

I have thought that only LEGO can use "LEGO Official Store" e.g. they said here "We also sell directly through LEGO Shop and our LEGO Stores (the official LEGO shops)." but not their wholesaler/distributor, is it correct?

More information, VTA (aforementioned distributor) actually is also a retailer and has their own brand name for their toy stores (brick and mortar) as My Kingdom. They sell toys from many brands, not just LEGO, so I'm sure they cannot use this name for stores on the street. But can they use it for an online shop that only sells LEGO products?

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2 Answers 2

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As far as I am aware there are 3 types of LEGO stores:

  1. Owned and operated by TLG.
  2. Licenced by TLG to 3rd party to operate under LEGO brand. In this group (most likely) your official region distributor may have a shop dedicated to LEGO brand only, however it doesn't offer benefits of official shops operated by TLG. Mainly the VIP points. Company owning such shop(s) could have other toy related shops operated under different (non LEGO) names.
  3. Shops operated without proper license and guidance as mentioned in this post on LAN from 2017. Cannot really tell much as I have not encountered this type.

My understanding second type could also be called "Official LEGO Store" since it follows strict TLG requirements and recommendations. If you are not very much into this hobby you may not even recognize, that this kind isn't operated by TLG.

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  • It seems there is no public policy for this kind of stores, and there is no way for outsiders to know if a store is licensed or not :)
    – Tien Do
    Commented Feb 18, 2021 at 15:31
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LEGO has some arrangements in Asia (I think currently it's only in Asia, but I don't think anyone has said it can't be done elsewhere), where third parties get a permission/license to call stores official.

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  • Israel if I recall correctly also has such a shop. It was mentioned some time ago in another question here.
    – Tonny
    Commented Feb 10, 2021 at 15:26
  • @Tonny arguably Israel is part of Asia, at least geographically. Commented Feb 10, 2021 at 20:20
  • @PaŭloEbermann I happen to know some people from Israel and they don't consider themselves Asian at all. First and foremost they are either Jewish (including the ones that aren't religious) or Palestinian. If you further ask explicitly about geographic region most of the people from a Jewish background will say Europe and the Palestinians will say Middle East or Arab. At least that is my experience.
    – Tonny
    Commented Feb 10, 2021 at 23:24
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    LEGO's Asia Pacific operations, headquartered in Singapore, operates under the LEGO Group. Not sure about other Asian countries but here in SG our orders with e-commerce platforms such as Lazada, Qoo10 and Shopee are fulfilled by LEGO Singapore themselves. We also have LEGO Certified Stores that operate as their own entities, licensed but not managed by LEGO Singapore - those are not related to the LEGO Official Store seen on the aforementioned e-commerce platforms. Commented Feb 18, 2021 at 5:08
  • @LegoSonicBoy Interesting, I don't think they are LEGO Certified Stores as I mentioned above that they only use the "official store" for an online shop, not their own brand stores both online/offline.
    – Tien Do
    Commented Feb 18, 2021 at 15:25

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